Section: Customer services Vacancy 1269

Post:Senior Dispatch Manager Wanted

Salary contractual

Requirements and conditions

Age:

Has no value

Gender

Has no value

Education:

Work schedule:

Has no value

Work place:

London

The announcement text:

MUST RESPOND WITH RESUME AND SALARY REQUIREMENTS FOR CONSIDERATION***

IMMEDIATE HIRE. Medium size New York City based interpreting and translation company located in the Penn Station area seeks Senior Dispatcher Manager for permanent position. Excellent opportunity for advancement. This is a key position in the company and will involve working closely with the Chief Operating Office to ensure complete customer satisfaction and compliance with all government contracts

Job Summary: Dispatch face to face interpreters, establish and maintain a strong communication with clients, problem solve and work effectively under pressure.

Duties and Responsibilities:

• Enter all interpretation assignments received via phone, email, fax or mail into proprietary Client/Interpreter tracking software.

• Fill interpretation assignments effectively with face to face interpreters

• Establish and maintain a strong communication with clients and interpreters

• Act as an interpreter liaison for payroll disputes, case problem resolution.

• Prepare job orders for client signature

• Enter all interpreter payroll timesheet data, verifying hours

• Interface with billing department and collect outstanding timesheets

• Responsible for stamping and mailing / retaining checks.

• Performs other clerical functions, tasks and duties, as assigned.

Knowledge of:

• Working with high demand customers

• Second language (not required but a PLUS)

• Windows operating system

Skills:

• Excellent interpersonal skills

• Outstanding customer service

• Personal computer and various software packages.

• Critical thinking and problem solving skills

• Working under pressure of time and conflicting demands.

• Type 20 words per minute.

Abilities:

• Work in a team-based environment to achieve common goals

• Perform with a high standard of customer service and professional conduct

• Effectively communicate orally and written

• Read, write, spell, and speak in clear, concise English

• Establish priorities, work independently and proceed with objectives without supervision.

• Accurately enter information into system while simultaneously receiving information by phone

• Handle and resolve recurring problems effectively.

• Remain calm and effective under heavy work load

• Handle multiple priorities and organize workload

• Able to defuse conflict situations

• Efficiently coordinate interpretation assignments

• Work in a high pressure environment

• Ability to establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work

• Operate computer-aided dispatch system with sufficient speed and accuracy

• Remain in a sitting position for extended periods of time.

Credentials and Experience

Associates or Bachelors degree a must

MUST RESPOND WITH RESUME AND SALARY REQUIREMENTS FOR CONSIDERATION***

Compensation: tbd

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

Contact information

Employer:

Александр

Email:

mike@mediatrainingworldwide.com

Phone:

8-093-55-096-55

Publication date: 2009-10-22 09:44:35

Vacancies
in Southampton

Resume
in Southampton

Section: Customer services Vacancy 1269

Vacancies in Southampton

Resumein Southampton

Section: Customer services Vacancy 1269

Vacancies
in Southampton

Resume
in Southampton